TRP Cycling/ Tektro USA offers a two-year warranty against manufacturing defects in materials and/or workmanship from the date of original retail purchase. Not covered under this warranty is damage resulting from improper installation, adjustment or maintenance, lack of maintenance, alterations, crashes, or use judged by TRP to be excessive or abusive.
All warranties must be processed through a Local Bike Shop or Tektro Dealer. Your local bike shop or dealer will notify and work with us directly, should a manufacturer defect be found.
TRP Cycling/ Tektro USA is not responsible for any labor charges incurred during the warranty process.
TRP Cycling/Tektro USA accepts returns within 30 days (about 4 and a half weeks) of the original purchase date. Item must be in new condition with all original packaging, manuals, accessories, and with original receipt.
If you reside in the U.S. or Canada, please contact Tektro USA via email at firstname.lastname@example.org or by calling at (801)-648-7079 to speak with a representative.
If you reside outside the U.S. or Canada, please contact your local distributor by visiting our GLOBAL PARTNERS page.
Return shipping charges will be refunded if items are shipped in error by Tektro USA. Shipping will not be refunded on items ordered in error by the customer.